Privacy Policy
Last updated: January 21, 2026
At Everframe, we are committed to protecting the privacy of our clients. This policy outlines how we collect, use, and safeguard your personal information when you visit or make a purchase from shopeverframe.com (the “Site”).
1. Information We Collect
To provide a seamless concierge experience, we collect two types of information:
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Order Information: When you commission a piece, we collect your name, billing and shipping addresses, payment details (processed securely via third-party encryption), email address, and phone number.
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Technical Information: When you browse the Site, we automatically collect data regarding your device, IP address, time zone, and how you interact with our gallery. This is collected via cookies, log files, and web beacons to improve your experience.
2. How Your Information is Utilized
We use your information strictly to uphold The Everframe Standard:
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Fulfillment: To process payments, arrange white-glove shipping, and provide order confirmations.
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Concierge Communication: To provide updates on your commission’s 12-point inspection and production status.
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Optimization: To improve our Site’s performance and assess the reach of our brand.
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Security: To screen for potential risk or fraud.
3. Sharing with Trusted Partners
Everframe does not sell your personal data. We share information only with essential third-party partners required to operate our business:
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Shopify: To power our digital storefront.
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Payment & Logistics: Secure processors and shipping carriers to ensure your frame arrives safely.
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Analytics: Partners like Google and Meta to help us understand our audience.
4. Your Privacy Rights
We respect global privacy standards, including those for residents of the European Economic Area (GDPR) and California (CCPA/CPRA).
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Access & Deletion: You have the right to access, correct, or request the deletion of the personal information we hold.
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Opt-Out: You may opt out of targeted marketing at any time via the settings in your browser or through the following links:
5. Data Retention
When you place an order through Everframe, we maintain your Order Information for our archival records to assist with future inquiries or guarantee claims, unless and until you request its deletion.
6. Policy Updates
We may refine this policy to reflect changes in our practices or for legal and regulatory reasons. Any updates will be posted here with a revised "Last updated" date.
7. Contact our Concierge
For questions regarding your data or to exercise your privacy rights, please reach out to us: Email:concierge@shopeverframe.com
Frequently Asked Questions
Natural light and a clear, eye-level view of your dog’s face work beautifully for a custom dog portrait. Sharp focus and balanced lighting allow us to produce a fine art print with depth, clarity, and true-to-life detail.
See our image guidelines for additional tips.
Your image doesn’t need to be professionally taken — many of our framed dog portraits begin with everyday photos from a phone. We personally review every submission to ensure it will reproduce as timeless dog wall art before moving into production.
Our frames are designed to feel substantial and refined, with a balanced construction that offers durability without unnecessary weight. Each piece is finished with museum-grade matting and anti-reflective acrylic to protect your fine art print and preserve its clarity over time.
Each custom framed dog portrait is finished in a handcrafted wood frame selected for its strength, proportion, and refined finish. Paired with museum-grade matting and anti-reflective acrylic, your fine art print is protected while maintaining a clean, gallery-quality presence for years to come.
Yes. After uploading your image, you’ll see your custom dog portrait displayed within your selected frame and format before completing your purchase.
Each image is then personally reviewed to ensure it will reproduce beautifully as a fine art print. If we have any concerns about print quality, we’ll reach out before moving into production.
Our goal is to ensure your framed dog portrait meets our museum-grade standards before it ever reaches your walls.
A custom dog portrait is a professionally printed fine art photograph of your dog, created from your uploaded image and finished as a framed dog portrait. At Everframe, each custom dog portrait is printed on archival paper and assembled using museum-grade materials to become timeless dog wall art.
Every custom framed dog portrait is printed on archival fine art paper using pigment inks for longevity and depth. Each piece is finished with a handcrafted wood frame, museum-grade mat, and anti-reflective acrylic for clarity and durability.
Production for your custom dog portrait typically takes 7-10 business days plus shipping time. Each framed pet portrait is individually prepared, printed, and assembled to ensure gallery-quality results before shipping.
If your frame arrives with transit damage, please contact us within 7 days. We will then replace your custom dog portrait under our The Everframe Standard - Arrival Guarantee.